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PRIVACY POLICY

1 We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place.
2 When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. We may also collect information about where you are on the internet (e.g. the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website (“User Information”).
3 You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.
4 For your security we do not store financial information such as your credit or debit card details. You will be required to input your card details each time you make a payment using our Website. We do not store credit card details nor do we share customer details with any 3rd parties.
5 We use your information only for the following purposes:
– Processing your orders;
– For statistical purposes to improve this Website and its services to you;
– To serve website content and advertisements to you;
– To administer this website;
– If you consent, to notify you of products or special offers that may be of interest to you.
6 You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.
7 When you create a shopping account while ordering online you will be given the option to receive information from Vivo Nutrition by post, e-mail or telephone, about products, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes please e-mail us at [email protected]
8 You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information we are entitled do so.

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